COVID-19: Learn More About How We’re Responding
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Quarry Hill’s COVID-19 Response

At Quarry Hill, our number-one priority is the health and safety of residents and care team members. So when the coronavirus began its deadly sweep across New England, we acted swiftly, tracking and implementing the rapidly evolving directives from the U.S. Centers for Disease Control, the Maine Center for Disease Control and the Centers for Medicare and Medicaid Services specific to older-adult communities such as ours. Visit this page often for the latest on the steps we’re taking to protect our residents and team members.

Communication from Executive Director Loriman Looke

Dedicated COVID-19 Phone Line

Keeping all members of our community—residents as well as their loved ones—in the loop is a vital part of our response to the COVID-19 crisis. Among other outreach efforts, we offer a dedicated, 24/7 phone line featuring recorded updates from our executive director on the status of our anti-COVID campaign. To listen, simply dial 207-301-6300. New messages are recorded weekly, or more often as conditions dictate.

Current Quarry Hill Visitation Policy Due to COVID-19

In keeping with policy from the U.S. Centers for Disease Control (CDC) and the Centers for Medicare and Medicaid Services (CMS), the Anderson Inn at Quarry Hill remains closed to all but care team members, residents of the building and vendors and caregivers deemed essential.

Window visits with loved ones is an option, but must be scheduled in advance. To make an appointment, please call Quarry Hill at least 24 hours ahead of the time you’d like to visit. The number to call depends on where in the Anderson Inn the participating resident lives.

  • For Gardens residents: 207-301-6250. Call Mon.-Fri. (by 4 pm on Fri.). You may leave a message.
  • For Terraces and Courtyard residents: 207-301-6282. Call 7 days per week. You may leave a message.
  • For Independent Living residents: 207-301-6224. Call Mon.-Fri. (by 10 am on Fri.). You may leave a message.

The care team member you speak with will work with you to set a precise time for your visit, explain what to do and where to go when the appointed hour arrives and review with you the rules that we’ll ask you to abide by during the visit to ensure the safety of everyone involved.

We recognize that limiting visits has a significant impact on our residents and their families. Our medical leaders evaluated all of the guidance available and believe the best way to eliminate opportunities for infection and protect the health of our residents and care team members is to implement this action. We did not take this decision lightly and we are eager to restore full visitation when it is safe to do so.

Supporting Your Loved One in a Long-Term Care Facility

Ideas from the CDC for how to keep in touch with your loved one during this time.

Questions about COVID-19 Vaccines

The CDC answers common questions about COVID-19 vaccines.

MaineHealth on COVID-19

Read the latest from MaineHealth on COVID-19.